Found Description
Overview
Who you'll be working for
The client is a BPO company with a UK insurance project.What requirements you'll need to be eligible
Good knowledge of Healthcare and medical insurance product
Good communication skills and professional telephone manner
Strong sense of responsibility with high level of integrity and trust
Strong analytical, presentation and problem-solving capability
Proven strong collaboration skill with internal department
What you'll be doing on the job
Handle enquiries through phone/live chat and provide extra-ordinary service to our customers in a professional and timely manner
Make appropriate recommendations to meet customers’ expectation
Collaborate with Managers and allocate adequate resources and support to achieve the service target, including...