Found Description
Overview
We are seeking a detail-oriented and dependable Customer Service Representative to join our team in Malaysia. The right candidate will bring energy, a strong customer focus, and the ability to thrive in a fast-paced environment
Responsibilities:
- Process customer inquiries
- Perform order entry with a high degree of accuracy
- Contact for Customer Inquiries, orders, complaints, RMA’s and quotes.
- Enter customer orders into database accurately and promptly
- Verify order details for accuracy and completeness
- Provide order confirmations to customers
- Communicate with customers to resolve order discrepancies
- Maintain detailed and organized records of orders
- Collaborate with sales and warehouse teams to ensure order fulfillment
- Provide exceptional customer service
- Perform other administrative tasks as required
Requirements:
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