Found Description
Title
Contact Center Agent
Location
Ras Al Khaimah - onsite
Duration
3 to 4 months Temporary contract (6 days a week)
Notice Period
Immediate joiner only
Visa
Must have Own visa / Sponsor visa / Residence visa (who can take care of their own)
Functional Skills
- Contact Centre / Customer Service experience
- Banking or Financial Services exposure (preferred)
- Digital and Mobile Banking support knowledge
- Call handling and objection management skills
- Customer issue resolution and troubleshooting
- Basic understanding of banking products and services
Behavioral Competencies
- Strong communication skills (English; Arabic)
- Customer-centric mindset
- Ability to work under pressure during peak volumes
- Problem-solving and analytical thinking
- Adaptability and willingness to learn quickly
- Pro...
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