Found Description
A leading multinational company with operations across Latin America is looking for a Customer Service Specialist to support strategic business accounts and ensure excellence throughout the customer order fulfillment process.
This position plays a critical role in connecting commercial, supply chain, logistics, and customer-facing teams to deliver a seamless experience while maintaining operational efficiency and service reliability.
Key Responsibilities
- Manage customer orders from entry through final delivery and invoicing.
- Act as the primary contact for a portfolio of regional and strategic customers.
- Coordinate closely with Commercial, Planning, Manufacturing, Logistics, Quality, and Finance teams.
- Support customers across LATAM by addressing operational inquiries and ensuring timely resolution of issues.
- Monitor order fulfillment performance and proactively identify potential supply risks....