Customer Service Specialist

We're looking for a Customer Service Specialist to join a global team supporting customers in the banking industry. In this role, you'll be the main point of contact for customers, managing the entire order lifecycle while coordinating with multiple internal teams to ensure successful delivery and an outstanding customer experience.

This is an excellent opportunity for someone who enjoys working in an international environment, managing complex processes, and building strong relationships with customers and cross-functional teams.

What You'll Be Doing

• Act as the main point of contact for customers, receiving orders and providing guidance throughout the entire process.
• Manage the end-to-end order lifecycle, from order entry through production, shipment, and invoicing.
• Coordinate with Planning, Project Management, Production, Logistics, and other internal teams to ensure on-time delivery.
• Translate customer requi...