Found Description
Permanent Full Time
Group Retirement Services (GRS) Administration provides administration services for a variety of group products, including RRSP, RPP, DPSP, TFSA, Investment Only and various non-registered plan types.
In this role you’ll contribute to the effective record‑keeping and reporting for GRS customers. You must become proficient with the Group Pension Administration System (GPAS) and GRS processes.
What You’ll Do
- Handling plan and member maintenance on GPAS, including data updates, financial transactions, and reporting
- Handling various inquiries, telephone calls etc. from multiple audiences
- The daily management of a block of business
- Fostering relationships with plan administrators, brokers, advisors and plan members
- Handling sensitive and complex issues in a timely and accurate manner
Specific Accountabilities
- End to end handling of death and marriage br...