Found Description
Job Title: Customer Service Executive
Location: Lucknow
Shift: Rotational Shift
Working Days: 5 Days Working
Week Offs: 2 Rotational Week Offs
Job Description
We are looking for enthusiastic and customer-focused professionals to join our team as Customer Service Executives. The ideal candidate should possess excellent communication skills and a passion for delivering outstanding customer experiences.
Key Responsibilities
Provide customer support through phone, email, and chat.
Address customer questions, provide information, and offer solutions to resolve
problems or complaints. For example, troubleshooting technical issues, explaining
product features, or guiding customers through processes.
Listen attentively to customer complaints, empathize with their concerns, and take
appropriate steps to resolve the issues effectively. They may escalate complex
problems to higher-level support or management if necessary.
Guide customers on...
Location: Lucknow
Shift: Rotational Shift
Working Days: 5 Days Working
Week Offs: 2 Rotational Week Offs
Job Description
We are looking for enthusiastic and customer-focused professionals to join our team as Customer Service Executives. The ideal candidate should possess excellent communication skills and a passion for delivering outstanding customer experiences.
Key Responsibilities
Provide customer support through phone, email, and chat.
Address customer questions, provide information, and offer solutions to resolve
problems or complaints. For example, troubleshooting technical issues, explaining
product features, or guiding customers through processes.
Listen attentively to customer complaints, empathize with their concerns, and take
appropriate steps to resolve the issues effectively. They may escalate complex
problems to higher-level support or management if necessary.
Guide customers on...