Found Description
The Distribution and Order Management Specialist is responsible for supporting top-tier domestic customers including wholesale & retail accounts representing 98% of domestic pharma sales. Day-to-day order management utilises the Order to Cash process to deliver deliverables to ensure on-time & complete delivery of crucial medicines to customers. The role requires timely research & resolution for customer inquiries related to shipping, pricing discrepancies, product returns, & credit processing to reflect the highest level of operational effectiveness & deliver exceptional customer service. It drives collaboration with business partners throughout the organisation to ensure customer loyalty.
NOTE: This is a 12 month Max Term Contract opportunity.
KEY DUTIES AND RESPONSIBILITIES
- Ownership of highest-level customers, including order entry, order status, document creation, order release tracking t...