Customer Service Specialist at Techo-Bloc

Join Techo-Bloc as a Customer Service Specialist, specializing in order management and client interactions. This role focuses on delivering a high-touch experience for dealers across North America.
Techo-Bloc, a leading manufacturer, seeks a passionate Customer Service Specialist skilled in managing orders and responding to dealer inquiries. Bilingual candidates with 1-3 years of customer service experience will thrive in this dynamic position, which emphasizes problem-solving and communication skills. Your role will involve ownership of orders and collaboration across departments to enhance efficiency.
Key Responsibilities:
• Process and manage customer orders via various channels
• Answer inquiries regarding product availability and alternatives
• Follow up on orders and resolve issues proactively
• Take ownership from request to resolution
• Collaborate with teams to improve service flow
Requirements:
• Bilingual (French and English) to serve North America...