Customer Service Specialist at Techo-Bloc

Elevate your career with Techo-Bloc as a Customer Service Specialist, providing exceptional support and order management for dealers across North America in a structured environment. Your proactive approach will shape customer experiences every day.
The Specialist role requires bilingual (French & English) skills and offers an engaging opportunity to process and manage customer orders. Serve as the primary point of contact, ensuring high-quality service through effective communication and problem-solving. Collaborate with departments to enhance service flow and resolve issues swiftly, creating a seamless customer experience.
Key Responsibilities:
• Process customer orders via multiple channels
• Answer product availability questions and suggest alternatives
• Follow up on open orders and resolve issues proactively
• Take ownership of customer requests from start to finish
• Collaborate across teams to improve service delivery
Requirements:
• Bilingual in Fren...