Customer Service Shift Leader Position

Drive exceptional service as a Customer Service Shift Leader at Pilot. Oversee store operations and support the team in delivering quality customer experiences.
In this role, you will be responsible for supervising the store's team and ensuring operations run smoothly at Pilot. Ideal candidates will excel in customer service and possess operational knowledge of retail environments. This position is crucial for those who are self-motivated and eager to assist managers in workflow efficiency.
Key Responsibilities:
• Lead team members in daily store functions
• Respond to customer needs with high-quality service
• Collaborate with managers for operational assistance
• Foster a customer-centric culture among staff
• Maintain store facilities effectively
Requirements:
• Experience in retail operations is an asset
• Strong customer service orientation
• Comfortable using computers and calculators
• Flexible availability for varied shifts
• Must pass a b...