Customer Service Representatives (Bacolod site)

Qualifications

• Highschool and College graduates with no BPO Experience
• Average communications skills
• Willing to work on-site
• Amendable to any given schedule
• A team player
• Can work ASAP

Job Description

• Handle mileage plus reservations and queries.
• Able to make a service recovery in the event the agent understands that he has made a mistake or an error or get the same done through his supervisor.
• Ensure accurate documentation of customer profiles/reservations.
• Handle customer complaints and provide first time resolution.
• Keep oneself updated, aware of, and compliant to all Company policies and procedures which include Information Security Management Systems
• Keep all company information which includes customer information confidential and secured.

Join And Enjoy The Following Benefits

• Allowances
• ...