Customer Service Representative (Xico)

Customer Service Representative (Voice-Blended) – Join Our Team!

About the Role: We are looking for Customer Service Representatives who are passionate about providing exceptional customer support through voice and non-voice channels. If you excel at problem-solving, enjoy engaging with customers, and thrive in a fast‑paced environment, this opportunity is for you.

Key Responsibilities

• Assist customers via phone, live chat, and email, ensuring timely and effective solutions.
• Address inquiries, troubleshoot issues, and provide clear and professional support.
• Maintain accurate records of customer interactions for seamless service.
• Collaborate with internal teams to escalate and resolve complex concerns.

What We're Looking For

• Strong English communication skills (written and spoken).
• At least one year of customer service experience, preferably in a voice or blended role.
• Excellent ...