Customer Service Representative (Xico)

Are you passionate about delivering exceptional customer experiences? Do you thrive in a fast-paced environment where multitasking and critical thinking are key? If so, we're looking for a skilled Customer Service Representative with a strong background in customer care, order management, and account support to join our dynamic team.

• Provide top‑notch customer service to clients across North America, handling inquiries, resolving complaints, and managing orders with precision and efficiency.
• Utilize your expertise in English language proficiency to effectively communicate with customers, ensuring comprehension and satisfaction.
• Navigate through complex processes with agility and attention to detail, particularly within SAP systems, to streamline operations and enhance customer experiences.
• Act as a liaison between internal stakeholders and customers, facilitating smooth communication and swift resolution of issues. <...