Found Description
Linea di Liara & Startex Industries are seeking a dedicated Customer Service Representative to join our retail team.
As a Customer Service Representative, you will be the primary point of contact for our valued customers, ensuring their satisfaction by providing exceptional service and support.
This unique role offers an exciting opportunity to interact with customers from both companies, providing exceptional service and support across various channels.
**Work Schedule**:Monday to Friday, 8 am to 5 pm CST hours
In this role you will:
- Become a product expert - understand how our items work and use that to preemptively address common problems
- Handle about ***** inbound calls per day
- Assist customers with product questions, pricing quotes and post-sale issues
- Work with our warehouse team to improve order processing and fulfillment times
- Help develop, document and implement new processes to improve speed and accuracy
**Requirements**:
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