Customer Service Representative

About UsWe are a fast-growing roofing company focused on residential roof replacements and repairs.
We generate leads through Facebook Ads, Google, and other inbound sources and are scaling aggressively.
We're looking for a sharp, confident SDR / Appointment Setter to be the first point of contact with homeowners and book qualified roof inspections for our sales team.If you're money-motivated, comfortable on the phone, and know how to control conversations without sounding salesy, this role is for you.
- Responsibilities Call inbound leads quickly and follow up with unresponsive prospects- Make outbound calls/texts to warm leads- Qualify homeowners (property type, ownership, timing, issues)- Book confirmed roof inspection appointments on our calendar- Handle objections professionally (price concerns, just looking, timing)- Send confirmation texts and reminders to reduce no-shows- Update CRM notes accurately and consistently- What We're Looking ForStrong phone presence an...