Customer Service Representative (Voice Account)

Overview

Client Profile: A leading global company providing digital solutions, services and operations in different industries for over 4 decades in the Philippines.

Responsibilities

• Handling inbound and outbound calls, messages and email
• Assisting customers with their needs and service inquiries
• Develop and maintain strong relationships with customers and clients
• Managing and resolving escalations by coordinating with teams
• Developing and maintaining high customer satisfactions

Qualifications

• Bachelor’s Degree Holder
• Open for Senior High Graduates and College Undergraduates
• At least 6 months of work
• Willing to work fully on site at shifting schedule
• Amenable to work as soon as possible

Benefits

• Government mandated Benefits
• HMO
• 13th month pay
• Sick Leave Credits
• Vacation Leave Credits
...