Customer Service Representative (Virtual Data Rooms)

We're looking for a multilingual Customer Services Representative to deliver exceptional technical and operational support to our global client base. Based in our Barcelona or Madrid office, you'll be the trusted point of contact for clients across France, Italy, Spain, and other international markets, helping them successfully navigate our Virtual Data Room (VDR) platform throughout every stage of their transaction.

This role combines customer service, technical support, product guidance, and relationship management, making it ideal for someone who enjoys solving problems, building client relationships, and working in a fast-paced Business-To-Business (B2B) technology environment.

What you´ll do

• Provide first-line technical and operational support via phone and email, acting as the primary point of contact to our clients
• Guide clients through platform features, workflows and best practices
• Build and main...