Customer Service Representative (Veracruz)

About Logos

Logos is a purpose-driven tech company dedicated to building technology solutions that equip the Church to grow in the light of the Bible. Our team is committed to increasing biblical literacy and accessibility for every Christian around the world. We do so by delivering value along three fronts: software tools, community collaboration, and rich digital content. Logos' solutions portfolio connects users to the Word and to their communities. Based in Bellingham, Washington, Logos also has operations in Chandler, Arizona, and Puebla, Mexico.

About The Role

NOTE: This is NOT a remote position. The applicant must be able to work from our Puebla, Mexico office.

Responsibilities

• Assist customers by providing accurate product information and addressing questions or concerns in a helpful and professional manner.
• Troubleshooting technical problems, resolving billing disputes, or addressing product/service-related questions...