Customer Service Representative

About Marcone Appliance

Parts Since 1932, Marcone has been trusted by repair professionals to deliver original replacement parts for household appliances. The company is an authorized distributor for major brands such as GE, Whirlpool, Electrolux, Maytag, Bosch, Samsung, L‑G and many more.

The Customer Service Representative

The primary responsibility is to maintain ongoing business relationships with the customer base by responding to orders, general customer inquiries, invoice questions and customer concerns.

This role represents the customers’ needs and goals to ensure the highest level of quality.

Bilingual proficiency in English and French is required , with the ability to communicate clearly and professionally in both written and verbal formats.

Essential Job Duties

• Processes customer requests for pricing, information, and availability regarding products.
• Processes customer orders for produ...