Found Description
Job Role: Associate/Senior Associate Customer Service
Location: Trivandrum
Experience: 0 – 5 Year
Designation: Associate Customer Service
About the Role
We are looking for a motivated and detail-oriented Associate Customer Service professional to join our team in Trivandrum. This is an excellent opportunity for freshers or early-career individuals who are eager to build a career in customer service within a dynamic and supportive environment.
Key Responsibilities
- Handle and process a high volume of customer service tasks efficiently while meeting daily targets
- Communicate effectively with internal and external stakeholders via written and verbal channels
- Maintain accuracy and attention to detail across all assigned tasks
- Adhere to defined timescales and service level agreements (SLAs)
- Collaborate with team members to ensure seamless service delivery
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