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Caldwell Communications Consultancy Philippines
On-site - Navotas No Exp Required High/Senior High School Full-time
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Job Description
Medical Reimbursement
Government Mandated Benefits
Insurance Health & Wellness
Health Insurance, HMO
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Description
We are hiring Travel Customer Service Representatives to assist clients with flight, hotel, and travel inquiries. Ensure smooth bookings and provide accurate information to deliver excellent customer experiences.
Responsibilities:
Handle travel-related inquiries via phone, email, or chat
Assist clients with bookings, modifications, or cancellations
Provide accurate information on travel options, schedules, and promotions
Record all interactions and maintain up-to-date documentation
Escalate complex cases to supervisors
Meet service quality and customer satisfaction goals
S...
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