Found Description
Customer Service Representative (Thorsby, AB)
Thorsby, AB T0C, Canada
Job Description
Posted Tuesday, June 23, 2026 at 4:00 AM | Expires Thursday, July 2, 2026 at 3:59 AM
About the Company
At the OTIP Group of Companies (OGC), employees feel valued, supported, and included. We deliver meaningful benefits support and service and grow toward a future that reimagines what it means to serve.
What You’ll Do
- Direct or respond to telephone inquiries and written requests, including processing changes into the computer system, applying underwriting standards, and assessing risk.
- Resolve product and service problems by clarifying complaints, determining causes, recommending solutions, expediting corrections, and following up to ensure resolution.
- File documents and records of insurance transactions; maintain rate manuals and a comprehensive log, flagging content...
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