Found Description
Customer Service Representative – Telco Account (Voice/Chat)
Caldwell Communications Consultancy Philippines
On-site - Pasig No Exp Required High/Senior High School Full-time
Chat
Job Description
We are looking for Technical Customer Service Representatives to troubleshoot and support clients experiencing technical issues, providing clear solutions and professional guidance.
Responsibilities
- Handle technical inquiries via phone, chat, or email
- Troubleshoot software, hardware, or connectivity issues
- Guide clients with step-by-step solutions
- Document issues and resolutions accurately
- Escalate unresolved issues to higher-level technical support
- Meet service quality and productivity targets
Schedule & Training
- Shifts include nights, weekends, and holidays
- Paid technical training provided
Requirements
Ready to Apply?
Submit your application for Customer Service Representative – Telco Account (Voice/Chat) at Caldwell Communications Consultancy Philippines
Apply Now