Customer Service Representative

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• Receive booking inquiry/ booking request from customer.
• Inquire updated rates and vessel schedule to carrier
• Coordinate quotation with the Supervisor, then send to customer for their nomination.
• Book with carrier and trucker upon confirmation of Customer
• Send booking confirmation/ATW to Customer and Trucker to schedule container pull out - Send Pre-advise to carrier
• Request final CIPL from customer for ED lodgment and Customs Clearance processing.
• Update customer for BOC Portal Status, then proceed to A/W Payment online. - Send FSI to Carrier for BL issuance.
• Upon confirmation of BL draft follow up billing charges from carrier to settle charges.
• Coordinate with carrier/Track vessel departure thru MICT track and trace or ATI Web track.
• Send final BL to Customer for their reference.
• Job liquidation to bill customer.

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• Receiv...