Customer Service Representative

Great People make Schneider Electric a great company. Do you dream of working in a company that is driven by a meaningful purpose and that continuously creates an inclusive environment where you are empowered to do your best and be innovative? The Role: Customer Service Representative What will you do? Responsible for entering orders in the system Provides customer inbound, outbound phone support and marketing initiatives through phone, chat & email Follows team’s defined process and procedures and company policies Ensures that required information is logged into central information system pertaining to customer information and request Provides accurate solution/assistance to customers in a timely manner Ensures completeness of required parameters for Job entry. Regularly updates self on product and process development Escalate out of his boundary issues to manager Provide and generate individual and team reports Ensures that Jobs are entered accurately Clarify or verify job details to...