Customer Service Representative

Responsibilities

• Provide exceptional customer support via phone, email, and chat.


• Resolve inquiries and issues promptly and effectively.


• Handle customer inquiries, resolve issues, and provide information about products/services.


• Maintain accurate records of customer interactions.


• Collaborate with team members to improve service processes.


• Stay informed about product updates and services.


• Demonstrate empathy and patience in all customer interactions.

Qualifications

• Educational Qualifications: High/Senior High School diploma required.


• Experience Level: Less than 1 year of experience in customer service preferred.


• Skills and Competencies: Strong command of the English language; excellent communication and interpersonal skills.


• Working Condit...