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Customer Service Representative

Recruitify_HR

taguig, metro manila, Philippines Full-time June 11, 2026

Found Description

Job Description

Employee Recognition and Rewards

Equity Incentive Plan, Performance Bonus, Incentives

Insurance Health & Wellness

HMO

Annual Company Trip, Free Meals, Sleeping Quarters

  • Handle inbound and outbound customer calls professionally and efficiently
  • Respond to customer inquiries, complaints, and requests in a timely manner
  • Provide accurate information about products and services
  • Document customer interactions in the system correctly
  • Meet daily, weekly, and monthly performance targets (KPIs)
  • Escalate complex issues to supervisors when necessary
  • Maintain confidentiality of customer information
  • Follow company policies and call center procedures

Core Skills

  • English Language
  • Customer Service
  • Problem Solving
  • Strong Work Ethic
  • Organizational Skills

Working Locati...

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