Customer Service Representative (Spanish-Catalan-speaking) - Hybrid - Sports Industry BC01

Experience the power of a game - changing career Are you looking for what's next? We're a global technology and services leader that powers the brands of the future. We help well-known brands - the ones you use every day - improve their businesses with technology and integrated solutions, in over 70 countries. If you're looking to grow and be inspired, as a Customer Service Representative in Barcelona (hybrid), you will be part of our team of game-changers who are powering the brands of the future in tech, finance, travel, fashion, healthcare, and more. What you will do in this role As a Customer Representative on our team, you will: - Take incoming contacts (via telephone and email) and solve users' demands - Log call details onto call management systems and provide response and resolution within SLA - Maintain service and product knowledge and expertise associated with applications specific to individual clients - Understand the customer profile and maintain appropriate communication...