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Customer Service Representative (Semi-Bilingual)

Emapta Global

bogotá, bogotá, distrito capital, Colombia Full-time July 12, 2026

Found Description

Keep Autonomous Operations Safe, Efficient, and Always Moving

As a Watcher/Resolver, you'll play a vital role in ensuring autonomous robots operate safely and efficiently, making real-time decisions that keep operations running smoothly while contributing to the future of smart automation. You'll intervene when necessary, support navigation decisions, document operational activities, and collaborate with teammates to resolve issues quickly.

Job Overview

Employment Type: Indefinite-Term Contract

Shift: Shifting Schedule (Approximately 11:00 AM - 8:00 PM CST)

Work Setup: Onsite | Connecta 26, Colombia

  • Five-day workweek
  • 20 vacation days annually
  • Fully customized Emapta laptop and peripherals
  • Direct exposure to global clients
  • Diverse and supportive work environment
  • Unlimited upskilling through Emapta Academy courses

The Qualifications We Seek

Experien...

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