Found Description
- Follows procedures and guidelines to provide service to customers in a timely manner.
Essential Duties & Responsibilities Required
- Provides the highest level of customer service at all times to internal and external customers (20%)
- Creates follow-ups with customers in order to provide the best customer experience. (20%)
- Identifies issues that need escalation and passes on to the appropriate person. (15%)
- Performs additional duties as assigned (15%)
- Follows department guidelines for methods of research and accuracy. (5%)
- Maintains notes in appropriate systems. (5%)
Other Duties & Responsibilities:
- Meets attendance and punctuality standards
Qualifications, Required Knowledge Skills & Abilities and Working Conditions
Experience:
- No prior experience necessary.