Customer Service Representative Role at Ritchie Bros.

Enhance your skills as a Customer Service Representative with Ritchie Bros. in a part-time capacity, focused on delivering exceptional service and managing inquiries.
This role will demand a commitment to customer satisfaction and safety while interacting with clients and processing payments. You will help organize documents and work collaboratively with various teams to fulfill customer needs. Your outgoing personality will contribute to a positive atmosphere in high-pressure moments.
Key Responsibilities:
• Organize and file essential documents using company systems
• Liaise with teams to meet customer document requests
• Accurately process payments for auction winners
• Offer insights into additional services for customers
• Maintain a consistent standard of excellent service
Requirements:
• Previous experience in direct customer interactions required
• Adept with technology and willing to learn new software
• Strong data entry skills with attention ...