Customer Service Representative

On-site - Rizal Fresh Graduate/Student Diploma Full-time

Job Description

• Provide excellent customer service to clients via phone, email, and chat.
• Answer customer inquiries and resolve issues efficiently and effectively.
• Process orders and handle customer transactions.
• Gather customer feedback and identify areas for improvement.
• Maintain accurate records of customer interactions.
• Adhere to company policies and procedures.
• Excellent communication and interpersonal skills.
• Strong customer service and problem-solving skills.
• Ability to multitask and prioritize tasks effectively.
• Proficiency in computer skills, including CRM software.
• High school diploma or equivalent.

Customer Service Scheduling Organizational Skills

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