Found Description
We're looking for people who put their innovation to work to advance our success - and their own.
Join an organization that ensures a more secure world through connecting and protecting our customers with inventive electrical solutions.
**WHAT YOU WILL EXPERIENCE IN THIS POSITION**:
- Research and recommend solutions for all incoming calls regarding pricing and availability, order changes/status, basic product questions.
- Work with sales, marketing, production, shipping and other operating functions regarding product, delivery or service matters.
- Supervise or follow-up on scheduled shipment dates to ensure timely delivery.
This may include obtaining proof of delivery and/or expediting shipment as needed.
- Identify key components to assist customers in part replacements
- Ensure all customer requests are responded to in a timely and professional manner.
- Maintain high level of performance by meeting team key performance indicator (KPI) goals.<...