Found Description
Customer Service Representative (RBS- -FTCSR)
About the job
Position: Customer Service Representative (remote)
Number of hours: 40 hours/week
Schedule: Night shift, PHT
Rate: Php20,000/month
Tasks required:
Answer incoming messages/tickets and conduct follow ups on customers with inquiries
Attract potential customers by answering product and service questions and suggesting information about other products and services
Resolve product or service problems by clarifying the customer’s complaint, determining the cause of the problem, selecting and explaining the best solution to solve the problem, expediting correction or adjustment, and following up to ensure resolution
Maintain customer records by updating account information
Maintain financial accounts by processing customer adjustments
Create presentations and reports, as assigned
Support...
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