Customer Service Representative

Responsibilities

• Respond to customer inquiries via phone, email, and chat.
• Provide product information and resolve issues promptly.
• Maintain customer records and update information as necessary.
• Collaborate with team members to improve service quality.
• Ensure customer satisfaction by delivering exceptional service.

Qualifications and Working Conditions

• Educational Qualifications: Fresh Grad, College Undergrad, Senior High School equivalent.
• Experience Level: No prior experience required; training will be provided.
• Skills and Competencies: Proficient in English, strong communication skills, and customer service orientation.
• Working Conditions: Office environment, possible shifts including evenings and weekends.
• Qualities and Traits: Patient, empathetic, and approachable with a positive attitude.