Customer Service Representative

Overview

On-site - Quezon City 1-3 Yrs Exp High/Senior High School Full-time

Job Description

• Assist customers with inquiries and issues through various communication channels.
• Provide accurate information about products and services.
• Resolve complaints efficiently and empathetically.
• Maintain customer records and update databases as necessary.
• Work collaboratively with team members to enhance service quality.
• Adhere to company policies and procedures for customer interactions.
• 20-35 yrs old
• Willing to relocate
• Assignment area: san juan city
• Educational Qualifications: A high school diploma or equivalent is required.
• Experience Level: 1-3 years of experience in a customer service role is preferred.
• Skills and Competencies: Strong communication, problem-solving skills, and proficiency in CRM software.
• Working Conditions...