Customer Service Representative

On-site - Quezon City Fresh Graduate/Student Bachelor Full-time

Job Description

Employee Recognition and Rewards

Employee Recognition Program

Government Mandated Benefits

13th Month Pay, Paid Holidays

Insurance Health & Wellness

HMO

Employee Discount

JOB DESCRIPTION

• Assist customers via phone, email, and chat to resolve inquiries and issues.


• Provide accurate information about products and services to enhance customer satisfaction.


• Document customer interactions and follow up on pending requests.


• Collaborate with team members to improve service processes and customer experiences.


• Identify trends in customer feedback to suggest improvements.

QUALIFICATIONS:

• Graduate of any Bachelor's Degree


• Willin...