Found Description
On-site - Quezon City No Exp Required Bachelor Full-time
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Job Description
Government Mandated Benefits
Insurance Health & Wellness
Life Insurance
- Provide exceptional customer service by addressing inquiries and resolving complaints.
- Assist customers with product and service selection and provide guidance on product and service features.
- Utilize Salesforce for tracking customer interactions and managing client availments and concerns.
- Collaborate with team members to continuously improve service delivery processes.
- Conduct follow-up communications to ensure customer satisfaction and loyalty.
Requirements
- Educational Qualifications: Bachelor’s degree in a relevant field preferred
- Experience Level: 0–2 years in customer service or call center environment
- Skills and Competencies: Proficient in Salesforce a...
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