Customer Service Representative

We are looking for a Cantonese-speaking Customer Service Representative to support a financial account . The role involves handling inbound customer inquiries, providing accurate information on financial products and transactions, and ensuring excellent customer experience.

Key Responsibilities

• Handle inbound calls, chats, or emails in Cantonese and English
• Assist customers with account inquiries, transactions, and general financial concerns
• Ensure compliance with financial policies and data privacy standards
• Maintain accurate customer records and documentation