Found Description
Responsibilities
- Respond to customer inquiries via phone, email, and chat.
- Provide product information and troubleshoot issues.
- Maintain a positive and professional attitude at all times.
- Record and document customer interactions accurately.
- Collaborate with team members to resolve complex issues.
- Ensure customer satisfaction and follow up as needed.
Qualifications
- Educational Qualifications: High/Senior High School diploma required.
- Experience Level: No prior experience is necessary; training will be provided.
- Skills and Competencies: Strong English language skills, excellent customer service, problem-solving abilities, and teamwork orientation.
- Working Conditions: Office environment, potential for remote work, with regular hours.
- Qualities and Traits: Adaptable, patient, empathetic, and good communication skills.