Customer Service Representative

Tata Consultancy Services is an equal opportunity employer, our commitment to diversity & inclusion drives our efforts to provide equal opportunity to all candidates who meet our required knowledge & competency needs, irrespective of any socio-economic background, race, color, national origin, religion, sex, gender identity/expression, age, marital status, disability, sexual orientation or any others.
We encourage anyone interested to build a career in TCS to participate in our recruitment & selection process.
TCS is seeking skilled professionals to join our team as a Customer Service Representative.
Key Responsibilities
Provide support to international clients
Manage documentation and reporting activities
Handle and resolve support tickets
Deliver customer service via phone, chat, and email
Requirements
Availability to work on-site in Querétaro
Minimum 80% English proficiency (spoken)
Availability to work rotating shifts
At least 1 ye...