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Customer Service Representative

iA Financial Group

quebec, capitale nationale, Canada Full-time July 12, 2026

Found Description

Customer Service Representative

Build your future with us

You are driven by customer service and want to contribute to the purpose of a company that strives to help its clients feel confident and secure about their future? As a Customer Service Representative , you will play a key role in supporting policyholders and brokers, with no sales or solicitation involved.

This position is a great opportunity to showcase your skills and fully realize your potential within a caring and reliable organization. Here, people and their development are at the heart of our priorities, fostering an environment that encourages collaboration and innovation.

What you will accomplish with us

  • Respond to incoming calls and emails from our clients and partners;
  • Perform follow-ups through outbound calls;
  • Explain, inform, and document files based on the nature of interactions;
  • Update personal inf...

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