Customer Service Representative

Provide high-quality customer support across multiple communication channels, ensuring enquiries are handled efficiently and professionally.

We are looking for a Customer Service Representative to support day-to-day customer interactions across email, chat, and phone channels. This role is critical in ensuring customers receive timely, accurate, and professional support at every stage of their interaction with the business.

This role suits someone who is confident in communicating with customers, comfortable handling enquiries and complaints, and capable of maintaining a calm and solution-focused approach in a fast-paced environment. You will act as a key point of contact for customers, ensuring issues are resolved effectively while maintaining a positive and consistent brand experience.

Responsibilities

• Manage inbound customer enquiries across email, chat, and phone, ensuring all interactions are handled promptly, professionally, and in li...