Customer Service Representative

Location: Remote (Philippines)

Compensation: $600-$800/month

Working Schedule: Tuesday-Saturday, 4AM-12NN PH time, including occasional weekends or holidays as needed, and subject to change to GY shift after the training period

Reports To: HR/CS Director

About Pearl West Group

Pearl West Group is a fast‑growing eCommerce investment and operating company that scales digital consumer brands through data‑driven performance marketing and operational excellence. We build brands people love — and we build teams that grow with them.

We’re hiring Customer Service Representative to join our Customer Experience team on a 3‑month contract—with the possibility of full‑time employment based on performance.

Role Overview

As a Customer Service Representative, you’ll be the first point of contact across our DTC brands. Your day‑to‑day will involve resolving inquiries, managing order issues, and de...