Customer Service Representative

Are you ready to jumpstart your tech career? Were on the lookout for passionate individuals eager to grow in a fast-paced, tech-driven environment no BPO experience required!

Qualifications

• Engineering graduates w/o BPO experience are welcome to apply.
• For undergraduate applicants, at least three (3) years of study in any engineering-related course must have been completed.
• Preferably with 6 months BPO experience handling any TECHNICAL ACCOUNT but open to candidates with no BPO experience.
• Good communication skills both in English and Tagalog with ability to explain technical concepts in simple terms and has active listening skills to understand customer needs.
• Ability to handle objections and rejection positively.
• Basic understanding of how solar panels work.
• Knowledge of different types of solar panel (grid-tied, off-grid, hybrid)
• Willing to work on shifting schedules, including weeken...