Customer Service Representative

• Assist customers via phone, email, and chat with inquiries and requests.
• Provide product information and support to enhance customer satisfaction.
• Guide customers through various financial products and services.
• Resolve customer complaints efficiently and effectively.
• Document customer interactions and feedback in a clear and detailed manner.

Requirements

• Educational Qualifications: Bachelor’s degree
• Experience Level: HS old curicullum/ SHS Graduate/Fresh Graduate, College Undergrad. or 0–2 years of experience in customer service.
• Skills and Competencies: Strong customer service skills and financial literacy.
• Qualities and Traits: Excellent communication skills and a positive attitude.