Customer Service Representative

Call Center Representative

Location: B-Towne – Block Account

Employment Type: Full-Time, Onsite

Position Overview:

B-Towne is currently hiring Call Center Representatives to join our Block Account. This opportunity is open to applicants from any educational background. The role involves engaging with customers through inbound and outbound calls, addressing their concerns, and delivering outstanding service that aligns with company standards.

Duties and Responsibilities:

• Handle customer calls in a professional and efficient manner.
• Provide clear, accurate, and timely information regarding company products and services.
• Assist customers with inquiries, requests, and concerns, ensuring effective resolution.
• Accurately record and update customer information in the system.
• Adhere to established ca...