Customer Service Representative

On-site - Pasig No Exp Required Bachelor Full-time

Job Description

Description

• Provide exceptional customer service via phone, email, and chat.
• Resolve customer inquiries and complaints in a timely and professional manner.
• Maintain accurate records of customer interactions and transactions.
• Work collaboratively with team members to enhance customer satisfaction.
• Assist in processing orders, forms, applications, and refunds.

Requirements

• Educational Qualifications: Bachelor’s degree in a relevant field preferred.
• Skills and Competencies: Strong communication and interpersonal skills.
• Qualities and Traits: Customer-oriented mindset with a patient and empathetic approach.
• Responsibilities and Duties: Ability to multitask and prioritize in a fast-paced environment.

Government Mandated Benefits