Found Description
Overview
Target Start Date : 06 January 2025
Company : Naiscorp.
Location : Ortigas, Pasig City Metro Manila
Work Set Up : Onsite/Office Based
Why Work With Us?
- Paid Training
- Paid Time Off
- HMO
- Opportunity for Career Growth
Responsibilities
- Effectively manage large amounts of incoming calls
- Attend to customer’s inquiries through Live Chat Portal and Support Inbox
- Identify and assess customers’ needs to achieve satisfaction
- Build sustainable relationships of trust through open and interactive communication
- Provide accurate, valid, and complete information by using the right methods/tools
- Meet personal/team sales targets and call handling quotas through upselling
- Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution - escalate when required
- Manage ...